Information We Collect

When you use zeltrivonira, we collect different types of information to provide our financial management communication services. Here's what we gather and why:

Account Information

This includes your name, email address, phone number, and business details. We need this to create your account and communicate with you about service updates or important security matters.

Financial Data

We collect transaction records, account balances, and payment information that you share through our platform. This data helps you track expenses, manage budgets, and communicate financial details with your team or advisors.

Usage Information

We track how you interact with our platform – which features you use, when you log in, and what devices you're using. This helps us improve the service and catch potential security issues early.

Communications

Messages you send through our platform, support tickets, and feedback you provide are stored to help us assist you better and improve our services.

Legal Basis for Processing (Australian Context)

Under Australian privacy law, specifically the Privacy Act 1988 and the Australian Privacy Principles (APPs), we process your information based on several legal grounds:

The Office of the Australian Information Commissioner (OAIC) oversees privacy compliance in Australia. If you have concerns about how we handle your data, you can contact them directly.

How We Share Your Information

We're not in the business of selling your data. But we do share information in specific circumstances:

Service Providers

We work with companies that help us run zeltrivonira – cloud hosting providers, email services, payment processors. These partners only access the data they need to do their job, and they're bound by strict confidentiality agreements.

Team Members You Invite

If you add colleagues or advisors to your zeltrivonira workspace, they'll see the financial information you choose to share with them. You control those permissions.

Legal Requirements

Sometimes Australian law requires us to disclose information – to tax authorities, in response to valid court orders, or to prevent serious fraud or security threats. We'll always verify the legitimacy of such requests.

Business Transfers

If zeltrivonira is acquired or merged with another company, your data would transfer to the new owner. We'd notify you beforehand and ensure the new owner respects this privacy policy.

Data Retention

We don't keep your data forever. Here's our retention schedule:

Active Accounts

While your account is active, we retain all your data to provide continuous service. You can delete specific records anytime through your dashboard.

Closed Accounts

After you close your account, we delete most personal data within 90 days. Some information may be retained longer if required by Australian tax law – typically up to seven years for financial records.

Marketing Data

If you've opted into marketing communications but never created an account, we keep your contact information until you unsubscribe or after 24 months of inactivity.

Legal Holds

In rare cases, we may need to preserve data longer due to ongoing legal matters or regulatory investigations. We'll only do this when legally required.

International Data Transfers

zeltrivonira primarily operates in Australia, and your data is stored on Australian servers. However, some of our service providers operate globally, which means your data might be processed in other countries.

When we transfer data internationally, we ensure those transfers comply with Australian privacy law. This typically involves using providers who participate in recognized privacy frameworks or who have committed to equivalent data protection standards.

For users in the European Economic Area, we maintain GDPR-compliant data transfer mechanisms when necessary. For Australian users, we follow APP 8 requirements for cross-border data disclosure.

Cookies and Tracking Technologies

Like most web services, we use cookies and similar technologies. Here's what you should know:

Essential Cookies

These keep you logged in and remember your preferences. Without them, zeltrivonira wouldn't work properly. These cookies don't track you across other websites.

Analytics Cookies

We use these to understand how people use zeltrivonira – which features are popular, where users get stuck, how long sessions typically last. This data is aggregated and anonymized.

Security Cookies

These help us detect suspicious activity, like multiple failed login attempts or unusual access patterns from new locations.

You can control cookies through your browser settings, though disabling essential cookies will limit functionality. We don't use advertising cookies or share cookie data with third-party advertisers.

Changes to This Policy

Privacy regulations evolve, and our services change too. When we update this policy, we'll post the new version here and update the date at the top.

For minor changes – like clarifying existing practices or fixing typos – we'll just post the update. For significant changes that affect how we use your data, we'll email you at least 30 days before the changes take effect.

If you don't agree with updated terms, you can close your account before they take effect. Continuing to use zeltrivonira after changes go live means you accept the new policy.

Third-Party Links

zeltrivonira might include links to external websites or integrate with third-party financial tools. Once you leave our platform, this privacy policy no longer applies.

We're not responsible for the privacy practices of other websites, even if we link to them or integrate with them. Always review the privacy policies of any external services you use.